Questions & Answers

Many standard questions are answered here...

If you have more complex issues or enquiries, please email us here for details.

Q. Can I get accommodation in Auckland during the conference ?

A. Yes!

There are a limited number of billet hosts prepared to offer a place to stay for the weekend of the conference.

You can email us here to enquire and we will endeavour to match you up with the most appropriate host.

Q. Can I cancel my Grace Conference - 2020 ticket any time - and get a refund ?

A. Because we use EventBrite to manage our bookings, we are governed by their policies.

You can cancel your registration any time – for a refund – up until 30 days prior to the event (which would be any time before the 22nd of September).

However, please be aware, EventBrite do not refund their fee (the $3.38 booking fee) added to the ticket price.

Q. Can I record the messages ?

A. Video and audio recording is prohibited.

However, a live video stream will be freely available during the conference and recordings will be made available shortly after the conclusion of the conference from this website.

Q. Will food be provided ?

A. Morning & afternoon teas are provided on Saturday.

And we have arranged for various food trucks to be present during the main meal breaks *.  Please also note, the Viaduct Basin, has a collection of great cafés and small restaurants – and is only ¼ hour walk away.

Please check the schedule for meal times.

* Here is the list of confirmed food trucks.

Q. How will the coronvirus affect the conference ?

A. At this stage the COVID-19 situation in October is completely unknown.
You are entitled to a refund through EventBrite. Please see the relevant question regarding refunds.